Refund policy
Return & Refund Policy
At Sunglass Lover, we value your satisfaction and strive to provide a smooth shopping experience. If you are not fully satisfied with your purchase, you can refer to our return and refund policy below.
1. Return Policy
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You can request a return within 7 days from the date of delivery.
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After 7 days, unfortunately, we cannot accept returns or offer refunds/exchanges.
2. Eligibility for Returns
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Products must be unused, undamaged, and in original packaging.
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Returns are accepted for:
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Defective or damaged products
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Incorrect items received
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Other valid concerns (subject to review by our support team)
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3. Refund Process
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Once we receive and inspect the returned product, we will notify you of the approval/rejection.
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Approved refunds will be processed within 10 business days and credited to your original payment method.
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If the return is not approved, we will inform you with the reason and further steps.
4. How to Initiate a Return
Please contact our support team before sending back any items:
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Email: support@sunglasslover.in
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WhatsApp: +91 8828458313
Our team will guide you through the process.
5. Return Address
Please send the product to the following address:
Sunglass Lover
Shop 23A, Bhumi Acropolis, HDIL Layout 2
Chikhal Dongari Road, Virar, Maharashtra, 401303, India