Privacy policy

Privacy Policy

Last updated: February 3, 2025

This Privacy Policy explains how SunglassLover.in (“Site”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit our Site, use our services, or make a purchase (collectively, the “Services”).

By using our Services, you agree to the terms outlined below.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Updates will be posted on this page with a new “Last updated” date.

2. Information We Collect

a) Information You Provide Directly

  • Contact details: Name, address, phone number, email.

  • Order details: Billing/shipping address, payment confirmation, phone, and email.

  • Account details: Username, password, security questions.

  • Customer support info: Any details shared when contacting us.

b) Information We Collect Automatically

We may collect data about how you interact with the Site, including:

  • Device and browser details.

  • IP address and geolocation data.

  • Website activity and usage patterns.

  • Cookies and similar tracking technologies.

c) Information from Third Parties

We may receive information from:

  • Service providers (e.g., Shopify, payment processors, shipping partners).

  • Marketing partners (for advertising and promotions).

  • Analytics tools (to improve website performance).

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process payments, ship orders, manage returns/exchanges, and provide customer support.

  • Account Management: To create and maintain your account securely.

  • Marketing & Promotions: To send offers, product updates, and personalized ads (you can opt out anytime).

  • Security & Fraud Prevention: To detect and prevent fraud, unauthorized access, or illegal activity.

  • Service Improvement: To analyze usage and enhance customer experience.

4. How We Share Your Information

We may disclose information:

  • To vendors/service providers (e.g., payment gateways, logistics partners, IT support).

  • To marketing partners (for promotions and advertising).

  • To affiliates within our corporate group.

  • When required by law, legal proceedings, or to protect rights/security.

  • With your consent (e.g., social media integrations, referrals).

We do not sell your personal information.

5. Data Retention & Security

  • We retain personal data only as long as necessary for business, legal, or compliance purposes.

  • While we take strict security measures, no system is 100% secure. Please protect your login credentials.

6. Your Rights

Depending on your location, you may have the right to:

  • Access/Know what data we hold.

  • Request Deletion of your data.

  • Request Correction of inaccurate data.

  • Data Portability (transfer your data).

  • Restrict Processing of your data.

  • Withdraw Consent for marketing.

  • Opt Out of promotional emails (via “unsubscribe” link).

We may need to verify your identity before processing requests.

7. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe your child has provided data, contact us to request deletion.

8. International Users

If you are outside India, your data may be processed in other countries where our service providers operate. Where required, we rely on legal transfer mechanisms such as the EU Standard Contractual Clauses.

9. Contact Us

Sunglass Lover
📍 Shop 23A, Bhumi Acropolis, HDIL Layout 2,
Chikhal Dongari Road, Virar, Maharashtra, 401303, India

📧 Email: support@sunglasslover.in
💬 WhatsApp: +91 8828458313